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Hospital Conversation

Page updated - 25 May 2009


Hospital Conversation - A lady rings her local hospital reception and this conversation follows, allegedly:

Reception: “ Hello I'd like some information on a patient, Mrs Tiptree. She was admitted last week with chest pains and I just want to know if her condition has deteriorated, stabilised or improved? “

Reception: “ Do you know which ward she is in? “

Caller: “ Yes, ward P, room 2B “

Reception: “ I’ll put you through to the nurse station “

Ward: “ Hello, ward P, how can I help? “

Caller: “ I would just like some information on a patient, Mrs Tiptree. I was wondering if her condition had deteriorated, stabilised or improved? “

Ward: “ I'll just check her notes. I'm pleased to say that Mrs Tiptree's condition has improved. She has regained her appetite, her temperature has steadied and after some routine checks tonight, she should be well enough to go home tomorrow. “

Caller: “ Oh that's wonderful news, I'm so happy, thank you ever so much! “

Ward: “ You seem very relieved, are you a close friend or relative? “

Caller: “ No, I'm Mrs Tiptree ‘stuck’ in room 2b with no information. Nobody tells you ANYTHING in here... “